Restaurants slam food delivery apps for refusing to lower commission

CLIENT: CHAPEL STREET PRECINCT ASSOCIATION

OUTLET: NEW DAILY

Cafe and restaurant owners are urging food delivery companies such as UberEats and Deliveroo to help the hospitality industry survive the coronavirus lockdown by halving commission fees.General manager of the not-for-profit Chapel Street Precinct As…

Cafe and restaurant owners are urging food delivery companies such as UberEats and Deliveroo to help the hospitality industry survive the coronavirus lockdown by halving commission fees.

General manager of the not-for-profit Chapel Street Precinct Association Chrissie Maus said such large fees made it near impossible for food operators to cover their costs when using the service. Most food delivery apps have responded to the unfolding crisis by waiving fees for customers who pick up their orders and paying restaurants on a daily, rather than weekly, basis.